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+91 7411412122|Mon – Sat · 9 AM – 7 PM IST|All systems operational

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Getting Started

How to create your account
Completing the onboarding flow
Choosing the right plan
Understanding your Career Roadmap
Navigating the student dashboard

Courses & Enrollment

How to enroll in a course
Audit vs Paid course access
Enrolling in a second course
Downloading your completion certificate
Course content updates

Billing & Payments

Plan still FREE after payment
How to pay via Razorpay
Getting a GST invoice
EMI and instalment options
Refund eligibility and process

AI Mentor

How the AI Mentor personalises answers
AI Mentor not responding
AI Mentor vs human mentor
Conversation history and privacy
Getting better answers

Resume Lab

Uploading your resume
Supported file formats
Understanding your AI analysis report
Requesting a mentor resume review
Managing resume visibility

Career Roadmap

How your roadmap is generated
Editing and customising your roadmap
Marking milestones complete
Why is my roadmap showing gaps?
Roadmap and Hire Readiness Score

Mentors & Sessions

How to book a live mentor session
Finding and choosing a mentor
What to expect in a doubt-clearing session
Rescheduling or cancelling a session
Applying to become a mentor

Hire Readiness & Placements

What is the Hire Readiness Score?
How the score is calculated
Placement assistance for students
Mock interviews — how they work
Making your profile visible to recruiters

Account & Technical

Can't log in — what to do
Resetting your password
Updating your profile
Managing notification preferences
Supported browsers and devices

Popular articles

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01Plan is still FREE after a successful payment 02How to reset your password 03What is the Hire Readiness Score?04How the AI Mentor personalises answers to my profile 05How to download your completion certificate 06Refund eligibility — when can I get my money back?07How to book a live mentor session 08Getting a GST invoice for my purchase 09Why is my roadmap showing skill gaps?10Requesting a mentor review for your resume

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