Support
How can we help
Search for answers or browse topics below.
Popular:
Browse by topic
Getting Started
- How to create your account
- Completing the onboarding flow
- Choosing the right plan
- Understanding your Career Roadmap
- Navigating the student dashboard
Courses & Enrollment
- How to enroll in a course
- Audit vs Paid course access
- Enrolling in a second course
- Downloading your completion certificate
- Course content updates
Billing & Payments
- Plan still FREE after payment
- How to pay via Razorpay
- Getting a GST invoice
- EMI and instalment options
- Refund eligibility and process
AI Mentor
- How the AI Mentor personalises answers
- AI Mentor not responding
- AI Mentor vs human mentor
- Conversation history and privacy
- Getting better answers
Resume Lab
- Uploading your resume
- Supported file formats
- Understanding your AI analysis report
- Requesting a mentor resume review
- Managing resume visibility
Career Roadmap
- How your roadmap is generated
- Editing and customising your roadmap
- Marking milestones complete
- Why is my roadmap showing gaps?
- Roadmap and Hire Readiness Score
Mentors & Sessions
- How to book a live mentor session
- Finding and choosing a mentor
- What to expect in a doubt-clearing session
- Rescheduling or cancelling a session
- Applying to become a mentor
Popular articles
View all FAQs →01Plan is still FREE after a successful payment02How to reset your password03What is the Hire Readiness Score?04How the AI Mentor personalises answers to my profile05How to download your completion certificate06Refund eligibility: when can I get my money back?07How to book a live mentor session08Getting a GST invoice for my purchase09Why is my roadmap showing skill gaps?10Requesting a mentor review for your resume